Upcoming SIR Webinars

SIR Webinar: Game Theory and The Future of Strategic Decisions in P&C Insurance

November 4, 2020 
12 pm - 1 pm Central Time, 1 pm - 2 pm Eastern, 10 am - 11 am Pacific

SIR Webinar: Game Theory and The Future of Strategic Decisions in P&C Insurance: Property and casualty (P&C) insurance is a complicated business filled with enough strategic decisions that could fill a business case textbook. Why is one of the most useful vital tools ever created for strategic planning to have little exposure to P&C? 

This tool has kept on the fringe of the industry where it is discussed rarely- mainly in academic terms- though some of the thought leaders in insurance think this theory could play a significant role in helping carriers navigate the perplexity of the coming 4th wave of insurance.

What is this theory? It is game theory, and its uses for insurance are numerous, yet it doesn’t seem to have the recognition that it ought to have in today’s market. 

This session will explore what game theory is, how game theory has helped the insurance industry in the past, and how it could help insurance become more adaptive in the future.

Presenter




Austin Tucker, Property Risk Manager, National General Insurance
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SIR Webinar: How Artificial Intelligence, Machine Learning and Advanced Business Analytics are being leveraged to improve Subrogation results

December 2, 2020 
12 pm - 1 pm Central Time, 1 pm - 2 pm Eastern, 10 am - 11 am Pacific

How Artificial Intelligence, Machine Learning and Advanced Business Analytics are being leveraged to improve Subrogation results: Subrogation leaders are faced with the same task - increasing their collection results while at the same time reducing their costs. The challenge is formidable but the reward will make a major impact to overall subrogation results. While the ingredients to the end solution are many, one thing for sure is that data, analytics and technology are critical. This session will highlight how one Subrogation TPA is leveraging artificial intelligence, machine learning and advanced business analytics to improve their operations and results for their client partners. Trials and tribulations will be shared in this panel-based discussion. Participants will get a feel for the time, resources and upfront strategic direction needed to get Artificial Intelligence and Machine Learning inserted into their Subrogation departments. The discussion will focus on how technology and, data and artificial intelligence can be leveraged with the intent of turning these buzz words into actionable initiatives.

Presenters:


Phil Craft, Claim Manager, Pekin Insurance 
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Barry Gamage, Sr. Director, Data Science and Engineering, Afni Inc.  
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                                                                                                                                REGISTER NOW  

Past SIR Webinars

SIR Webinar: Control the Uncontrollable 

Control the Uncontrollable will be a discussion of how a new, environmentally-friendly fire suppression system from Fire Suppression Innovations can change the insurance industry; managing both fire frequency and severity.

Presenters

Tim Dillahunt, The Hanover Insurance Group Read BIO







Ben Allen, GreenFire
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Richard Dillahunt, PMP- certified project manager, Lisiprota
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SIR Webinar: Impact of Speed 

Vehicles are more powerful than ever and speed limits are higher than they've ever been. The purpose of this webinar is to share research on the impact of speed on safety, society, and insurance losses.

Presenter




Presenter:
Kay Wakeman, HLDI
BIO


  

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Sun Life: Ella, A Digital Coach for Clients

SIR Webinar: Sun Life: Ella, A Digital Coach for Clients. Sun Life’s Canadian persona, Ella, provides a great example of how a friendly, personable interactive digital coach can increase value for Sun Life Clients and Sun Life. Ella provides tips, nudges and personalized information to its Clients. A contributing factor to Ella’s success is due to the numerous studies with Clients focusing on language, visual presentation and personas. Sun Life also carefully measured Ella’s impact across several quantitative and financial metrics.

Presenters


Veronique Dorval, VP Client Acquisition, Engagement and Loyalty, Sun Life 
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Donald Light, Director, North American Property Casualty Practice, Celent
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SIR Webinar: How to create a recurring deliverable; a connected home example 

Come to this session to hear about the birth and growth of a recurring deliverable, covering such ground as: 
How does it start? 
Can I be more proactive in my insight delivery? 
How do I know who's interested? 
What are the steps to bring this into reality? 
How do I maximize my audience? 
What happens if everything changes? 
Carrie will use the example topic of Connected Homes to walk you through all of this and more.

Presenter




Carrie Grahn, Enterprise Strategy Research Senior Analyst, American Family Insurance
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SIR Webinar: Improving Virtual Presentations

Let’s face it, virtual presentations can suck. It’s tough to engage people when you can’t see their faces and slides don’t always replicate well on meeting platforms. Being successful requires thinking more about how your content uniquely impacts your audience. However, you don’t have to be another contributor to bad culture. Join Ed Cimoch on July 15th to learn some tips for your next presentation. 
 
DISCLAIMER: Virtual presentations aren’t as effective without audience participation. Come ready to share some hang-ups you’ve experienced or if you think it’s worth a bit more consideration, shoot me a note and we can build that into the conversation!

Presenter



Ed Cimoch, Presentation Designer at State Farm 
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SIR Webinar: The Pulse of Insurance Consumer Behavior

An in depth look at shopping trends and outlook for auto, home, life and health insurance. 

Across the auto, home, life and health insurance lines of business, consumer shopping behavior in 2020 YTD has been unique and volatile.  While individual carriers are seeing fewer consumer inquiries, the comparison shopping ecosystem drove more consumer quote requests than ever before.  

Jornaya will present shopping trends by line of business and comment on the impacts of related undercurrents such as interest rate drops, stay-at-home orders, premium rebates and a dramatic reduction in carrier advertising.  

As the country begins to reopen, will the insurance comparison shopping spree continue?  Join this SIR webinar for the most comprehensive reveal of Jornaya data yet and for insights on what to expect the remainder of 2020.

Presenters





Jaimie Pickles - Jornaya






Jeff Piotrowski - Jornaya




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SIR Webinar: The Future of Insurance: Will Emerging Insurable Markets, Business Models, and Insurtech Disruptors Still Thrive in the Age of COVID-19?  

The impact that Covid-19 has already had on people, businesses, and the economy, is massive. While the full impact and all repercussions cannot be predicted, there are certain likely possibilities for the insurance industry in the short and long term. How insurance companies respond to Covid-19 crisis will shape the industry for years to come. Frost & Sullivan's presentation will cover how the insurance industry is changing dramatically, from trends driving new insurable markets, to Insurtech's disruption of the status quo with new strategies, technologies, and business models - and how that has been altered from what was predicted just six months ago. There is a real opportunity for insurers to build trust and better the industry reputation during and after this crisis; and continue to provide stability to the economy and their customers. 

Presenters:




Clare Walker - Frost & Sullivan
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Lauren Taylor - Frost & Sullivan
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SIR Webinar: How Emergency Orders Impact COVID Coverage Claims 

As we are all well aware, COVID-19 has led to shutdowns in cities, counties, and states across the country. But did you know that that language is being inserted into COVID-19 Emergency Orders, sometimes intentionally, that will be used by attorneys to bolster business interruption claims? In this webinar, we will review some of these Emergency Orders, how attorneys are using the language, and we will share an interactive map where you can research issues in your jurisdiction. 

Presenter





Chris Cheatham, CEO at RiskGenius
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SIR Webinar: Disrupted Diagonals and Lengthening Actuarial Tails. Assessing the impact of COVID-19 on P/C Insurers

There isn't much we at Assured Research can say with conviction where the impacts of COVID-19 are concerned, but there is this:  The diagonals of actuarial triangles will be a mess when mid-year and year-end triangles are formed.  COVID-19 will impact every business line and this historic event offers research professionals a chance to demonstrate their value.  Assured Research has been publishing extensively on the topic and we'll present much of our work with emphasis on workers' compensation, personal auto, and social inflation.

Presenter



Bill Wilt
President of Assured Research
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SIR Webinar: The New Normal - Strategic Planning on the other side of the COVID - 19 Pandemic

Presenter


Peter Grimm, President of Cipher Systems 

Read BIO Here






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SIR Webinar: Google Power Search & Beyond

Google Power Search & Beyond: In this fast- paced session, maximize your search skills and learn about the resources you may want to check before Google. Participants will walk away with tricks and tips that can be applied while researching competitors, products, markets and more. 

Presenter




Jen Evert, American Financial 



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SIR Webinar: The Member's Edge: A Refresher on SIR Benefits

The Society of Insurance Research is proud to present an in-depth webinar of the many member benefits available to our community. While SIR members to receive discounted pricing to our bi-annual conferences, there are also several additional member benefits available to the community that we would like to review. With our 50 year anniversary this year, we are expanding our member benefits and continuing to look for new and fresh ways to build out our member experience.

- A Member's only resources tour
- SIR's dedicated community listserv
- Our online member directory
- An overview of our Competitive Intelligence Calls
- A walkthrough of the events outside of our annual conferences

Presenters: 

  Adam Nunes: Betterview

  Michelle Herr: SIR Executive Director 

 

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SIR Webinar: Make Your Research Practice A Standout: Enhancing the Insights Functions in the Organization

Just in case you missed this highly interactive session from the SIR Annual Conference or didn’t get your question asked, we’re bringing it back for 2020! Join this webinar to hear from two carrier insights professionals with decades of experience share recent examples of how they’ve added real value and shape the conversation around insights initiatives in insurance companies. You’ll gain practical ideas to enhance insights efforts in your own organization and demonstrate your function’s tremendous value. Learn how to reinvent yourself, enhance the communication and utilization of intelligence within your organization. Participants are encouraged to submit questions and your own best practice or two prior to the webinar.

Presenters



Rick Marchetti
AVP PL Strategy
The Hartford



Steve Micksch
Strategy Research Manager, Enterprise Strategy Department
American Family Insurance

 


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SIR Webinar:  Research Resolutions

This past summer the SIR Research Committee and Zeldis Research Associates conducted a primary research study to explore and understand the research and insights function at insurance carriers and identify practice trends within the industry including organization, key roles and skills, tools, demonstrating ROI, etc. Please join us as we share what we learned about the structure of the research function, how roles are organized and integrated (or not) within the carrier, how success is defined and measured, what are pressing issues impacting the research function, and what tools and technology are being used.

Presenters

Brian Kiley, Research and Insights Supervisor, West Bend Mutual Insurance
Patrice Nolan, Vice President, Competiscan
Amy Rey, Executive Vice President, Zeldis

Brian Kiley is the research and insights supervisor for West Bend Mutual Insurance. He is responsible for primary research, secondary research, competitive intelligence, and strategic intelligence gathering. His team collaborates with internal business partners to bring insights and precision to decision making. Brian joined West Bend as a marketing intern in 2005 and has since served in several positions within the Marketing Department.  He earned a bachelor’s degree in Marketing from the University of Wisconsin-Milwaukee. He has earned his PRC through the University of Georgia.

Patrice Nolan has more than 35 years of insurance industry experience as a researcher and consultant. Prior to joining Competiscan she worked at CNA Insurance and Marsh, Berry & Company, Inc., one of the nation's preeminent providers of financial, operational and sales management consulting to independent insurance agencies. Her background as a strategic, innovative research leader includes strategic business planning, customer experience management, customer journey mapping, carrier/agency relationship management, product development and brand research. 

Amy Rey is a seasoned market research professional with more than 20 years of experience. As a member of Zeldis Research’s senior management team, she is involved with making the day-to-day decisions affecting the overall management and direction of the company. Amy remains very active in research, managing dozens of qualitative and quantitative studies each year. While her work touches a number of different industries and topics, Amy’s primary focus lies with insurance and financial services.

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SIR Webinar: Establishing a Market Intelligence Portal To Become An Invaluable Resource

Establishing a Market Intelligence Portal To Become An Invaluable Resource: Timely and ongoing market intelligence is critical for front-line staff who are dealing with insurance renewals and new business proposals on an ongoing process. The future is here – front line staff want insights on demand and they need to be timely. The purpose of this session is to share experiences in successfully developing a market intelligence portal and to covey that once it is launched it is not the beginning of the end but the end of the beginning.  During the presentation I will present the how to establish the portal, outline the steps and providing guidance in avoid any pitfalls in the process.

Presenter:


Assistant VP Manager Market Research, FM Global


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