Upcoming SIR Webinars

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August 19, 2020 
12 pm - 1 pm Central Time, 1 pm - 2 pm Eastern, 10 am - 11 am Pacific

SIR Webinar: Sun Life: Ella, A Digital Coach for Clients. Sun Life’s Canadian persona, Ella, provides a great example of how a friendly, personable interactive digital coach can increase value for Sun Life Clients and Sun Life. Ella provides tips, nudges and personalized information to its Clients. A contributing factor to Ella’s success is due to the numerous studies with Clients focusing on language, visual presentation and personas. Sun Life also carefully measured Ella’s impact across several quantitative and financial metrics.

Presenters:
Veronique Dorval, VP Client Acquisition, Engagement and Loyalty, Sun Life 
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Donald Light, Director, North American Property Casualty Practice, Celent
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SIR Webinar: How to create a recurring deliverable; a connected home example. 

July 22, 2020
12 pm - 1 pm Central Time, 1 pm - 2 pm Eastern, 10 am - 11 am Pacific

Complimentary to Members
$25 for Non-Members

Come to this session to hear about the birth and growth of a recurring deliverable, covering such ground as: 
• How does it start? 
• Can I be more proactive in my insight delivery? 
• How do I know who's interested? 
• What are the steps to bring this into reality? 
• How do I maximize my audience? 
• What happens if everything changes? 
Carrie will use the example topic of Connected Homes to walk you through all of this and more.

Presenter:
Carrie Grahn, Enterprise Strategy Research Senior Analyst, American Family Insurance
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SIR Webinar: Improving Virtual Presentations 

Let’s face it, virtual presentations can suck. It’s tough to engage people when you can’t see their faces and slides don’t always replicate well on meeting platforms. Being successful requires thinking more about how your content uniquely impacts your audience. However, you don’t have to be another contributor to bad culture. Join Ed Cimoch on July 15th to learn some tips for your next presentation. 
 
DISCLAIMER: Virtual presentations aren’t as effective without audience participation. Come ready to share some hang-ups you’ve experienced or if you think it’s worth a bit more consideration, shoot me a note and we can build that into the conversation! 

July 15, 2020
12 pm - 1 pm Central Time, 1 pm - 2 pm Eastern, 10 am - 11 am Pacific

Complimentary to Members
$25 for Non-Members

Presenter:
Ed Cimoch, Presentation Designer at State Farm 
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CANCELLED SIR Member Only Webinar: Fear vs. Greed

In the past few weeks we have seen multiple capital raising events in P&C insurance, including multiple equity issuances and the launch of a high profile IPO. Is this a sign of fear, capital stress, and peak risk? Or is symptomatic of a period of peak opportunity and companies playing offense?

Presenter: 
Gavin Davis, Director of Research, Inside P&C

SIR Member Only Webinar: The Pulse of Insurance Consumer Behavior: An in depth look at shopping trends and outlook for auto, home, life and health insurance. 

Across the auto, home, life and health insurance lines of business, consumer shopping behavior in 2020 YTD has been unique and volatile.  While individual carriers are seeing fewer consumer inquiries, the comparison shopping ecosystem drove more consumer quote requests than ever before.  

Jornaya will present shopping trends by line of business and comment on the impacts of related undercurrents such as interest rate drops, stay-at-home orders, premium rebates and a dramatic reduction in carrier advertising.  

As the country begins to reopen, will the insurance comparison shopping spree continue?  Join this SIR webinar for the most comprehensive reveal of Jornaya data yet and for insights on what to expect the remainder of 2020.

11:00 am - 12:00 pm Central Time, 12:00 pm - 1:00 pm Eastern, 9:00 am - 10:00 am Pacific

Presenters:

Jaimie Pickles - Jornaya



Jeff Piotrowski -  Jornaya

SIR Webinar: The Future of Insurance: Will Emerging Insurable Markets, Business Models, and Insurtech Disruptors Still Thrive in the Age of COVID-19?  

The impact that Covid-19 has already had on people, businesses, and the economy, is massive. While the full impact and all repercussions cannot be predicted, there are certain likely possibilities for the insurance industry in the short and long term. How insurance companies respond to Covid-19 crisis will shape the industry for years to come. Frost & Sullivan's presentation will cover how the insurance industry is changing dramatically, from trends driving new insurable markets, to Insurtech's disruption of the status quo with new strategies, technologies, and business models - and how that has been altered from what was predicted just six months ago. There is a real opportunity for insurers to build trust and better the industry reputation during and after this crisis; and continue to provide stability to the economy and their customers. 

Wednesday, May 20 
11:00 am - 12:00 pm Central Time, 12:00 pm - 1:00 pm Eastern, 9:00 am - 10:00 am Pacific

Presenters:
Clare Walker - Frost & Sullivan
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Lauren Taylor - Frost & Sullivan
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SIR Webinar: How Emergency Orders Impact COVID Coverage Claims 

As we are all well aware, COVID-19 has led to shutdowns in cities, counties, and states across the country. But did you know that that language is being inserted into COVID-19 Emergency Orders, sometimes intentionally, that will be used by attorneys to bolster business interruption claims? In this webinar, we will review some of these Emergency Orders, how attorneys are using the language, and we will share an interactive map where you can research issues in your jurisdiction. 

Wednesday, May 13
11:00 am - 12:00 pm Central Time, 12:00 pm - 1:00 pm Eastern, 9:00 am - 10:00 am Pacific

Presenter:
Chris Cheatham
CEO at RiskGenius
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SIR Webinar: Disrupted Diagonals and Lengthening Actuarial Tails. Assessing the impact of COVID-19 on P/C Insurers

There isn't much we at Assured Research can say with conviction where the impacts of COVID-19 are concerned, but there is this:  The diagonals of actuarial triangles will be a mess when mid-year and year-end triangles are formed.  COVID-19 will impact every business line and this historic event offers research professionals a chance to demonstrate their value.  Assured Research has been publishing extensively on the topic and we'll present much of our work with emphasis on workers' compensation, personal auto, and social inflation.

Tuesday, May 5
11:00 am - 12:00 pm Central Time, 12:00 pm - 1:00 pm Eastern, 9:00 am - 10:00 am Pacific

Presenter:
Bill Wilt
President of Assured Research
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SIR Webinar: The New Normal - Strategic Planning on the other side of the COVID - 19 Pandemic.

Wednesday, April 8
11 am - 12 pm Central Time, 12 pm - 1 pm Eastern Time, 9 am - 10 am Pacific Time 

Presenter: 
Peter Grimm - President of Cipher Systems 
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SIR Webinar: Google Power Search & Beyond

March 10, 2020
11 am - 12 pm Central Time, 12 pm - 1 pm Eastern, 9 am - 10 am Pacific

Google Power Search & Beyond: In this fast- paced session, maximize your search skills and learn about the resources you may want to check before Google. Participants will walk away with tricks and tips that can be applied while researching competitors, products, markets and more. 

Presenters:
Jen Evert: American Financial 

SIR Webinar: The Member's Edge: A Refresher on SIR Benefits

February 25, 2020
12 pm - 12:30 pm Central, 1 pm - 1:30 pm Eastern, 10 am - 10:30 am Pacific 

The Society of Insurance Research is proud to present an in-depth webinar of the many member benefits available to our community. While SIR members to receive discounted pricing to our bi-annual conferences, there are also several additional member benefits available to the community that we would like to review. With our 50 year anniversary this year, we are expanding our member benefits and continuing to look for new and fresh ways to build out our member experience.

- A Member's only resources tour
- SIR's dedicated community listserv
- Our online member directory
- An overview of our Competitive Intelligence Calls
- A walkthrough of the events outside of our annual conferences

Presenters: 
Adam Nunes: Betterview

SIR Webinar: Make Your Research Practice A Standout: Enhancing the Insights Functions in the Organization.

February 12, 2020 11 am - 12 pm Central, 12:00-1:00pm Eastern, 9:00-10:00am Pacific

Just in case you missed this highly interactive session from the SIR Annual Conference or didn’t get your question asked, we’re bringing it back for 2020! Join this webinar to hear from two carrier insights professionals with decades of experience share recent examples of how they’ve added real value and shape the conversation around insights initiatives in insurance companies. You’ll gain practical ideas to enhance insights efforts in your own organization and demonstrate your function’s tremendous value. Learn how to reinvent yourself, enhance the communication and utilization of intelligence within your organization. Participants are encouraged to submit questions and your own best practice or two prior to the webinar.

Presenters:

Rick Marchetti
AVP PL Strategy
The Hartford

 
Steve Micksch
Strategy Research Manager, Enterprise Strategy Department
American Family Insurance

SIR Webinar:  Research Resolutions

January 8, 2020
11:00am-12:00pm Central, 12:00-1:00pm Eastern, 9:00-10:00am Pacific

This past summer the SIR Research Committee and Zeldis Research Associates conducted a primary research study to explore and understand the research and insights function at insurance carriers and identify practice trends within the industry including organization, key roles and skills, tools, demonstrating ROI, etc. Please join us as we share what we learned about the structure of the research function, how roles are organized and integrated (or not) within the carrier, how success is defined and measured, what are pressing issues impacting the research function, and what tools and technology are being used.

Presenters:
Brian Kiley, Research and Insights Supervisor, West Bend Mutual Insurance
Patrice Nolan, Vice President, Competiscan
Amy Rey, Executive Vice President, Zeldis

Brian Kiley is the research and insights supervisor for West Bend Mutual Insurance. He is responsible for primary research, secondary research, competitive intelligence, and strategic intelligence gathering. His team collaborates with internal business partners to bring insights and precision to decision making. Brian joined West Bend as a marketing intern in 2005 and has since served in several positions within the Marketing Department.  He earned a bachelor’s degree in Marketing from the University of Wisconsin-Milwaukee. He has earned his PRC through the University of Georgia.

Patrice Nolan has more than 35 years of insurance industry experience as a researcher and consultant. Prior to joining Competiscan she worked at CNA Insurance and Marsh, Berry & Company, Inc., one of the nation's preeminent providers of financial, operational and sales management consulting to independent insurance agencies. Her background as a strategic, innovative research leader includes strategic business planning, customer experience management, customer journey mapping, carrier/agency relationship management, product development and brand research. 

Amy Rey is a seasoned market research professional with more than 20 years of experience. As a member of Zeldis Research’s senior management team, she is involved with making the day-to-day decisions affecting the overall management and direction of the company. Amy remains very active in research, managing dozens of qualitative and quantitative studies each year. While her work touches a number of different industries and topics, Amy’s primary focus lies with insurance and financial services.

Descriptions of the 2019 SIR Webinars can be found here.
Descriptions of the 2016-2018 SIR Webinars can be found here.