Context is King: Using the Reference Interview to Guide Your Research
February 17, 2022 | 12 pm - 1 pm CT
Join us for a professional skills development session to help competitive intelligence professionals grow their research toolkit. We'll discuss an informal technique used by reference librarians in research libraries called the “reference interview.” The technique helps get at the information NEED of a client (not simply what the client is asking for) for just-in-time inquires.
Adam Bennington, Competitive Intelligence Librarian, State Farm